Submitting a change of circumstances
If you have an ongoing housing register application you must let us know if any of the following changes:
- Your address
- Your household
- Your household's financial, medical or mobility circumstances
This can be done by logging into the Homemove applicant portal
Completing a Change of Circumstance will suspend your account whilst we assess your application.
The council also know needs if your contact details change, this is also done through the homemove applicant portal.
To submit a Change of Circumstance, follow the steps below:
Log in to the homemove applicant portal using your household ID, password and security question.
Click Report a change of circumstances
A message will appear confirming your application will be suspended. Click OK to continue.
You may then complete all the necessary pages of the form to tell us about your changes.
If you are telling us about a change of address, please ensure you edit and close the previous address before adding another.
Please ensure you click submit at the end of the form to save your changes.